Are you a business that needs to take appointments for bookings? How do people book those appointments? For your regulars just get the diary out at the end of their appointment but what about new clients? How do they get an appointment? Whatsapp, Facebook message?
Bookings take a bit of work finding a date and time. This can be slow and easily get lost. Was it WhatsApp or my Facebook page?
Maybe the answer is to catch up at the end of the day when you are tired and ready to finish. You have a pile of messages and missed calls and if you haven’t immediately replied those appointments have probably have been booked with another business.
So what’s the answer?
The ability for your customers to book online is the answer. They want to book an 11:00 am appointment on a Tuesday and they can’t get hold of you, with an online booking system they can book an appointment at a time convenient to them.
Payment
Payments are made for appointments at the time of booking. Cancellation policies are built into the system. Those that cancel within the allowed time frame are given their money back. Those that don’t show, still pay. Imagine if everyone booked and paid through the website how much could be saved in a month due to lost revenue.
What about my elderly clients?
You can always book clients into your diary manually. The system will ensure this isn’t double-booked. If you’re with them you could even book them in through the website yourself and so get that payment that ensures they pay even if they don’t turn up for the appointment.
Get in touch with us today to find out the ways we can help with an online booking system.